Roundtable Software Point of Sale Invoicing

Remote Operations

Attached Operation
.Using a third party remote login package (PCAnywhere, Remote Desktop, dedicated WAN line, etc.), the remote location(s) operate in your main Point of Sale Invoicing company as if they were local nodes on your office network.

Detached Operation
Remote locations are not interactively attached to the office network. Each remote location has a computer with Point of Sale Invoicing installed on it, accessing its own Point of Sale Invoicing company. Each remote is periodically updated with current copies of your office AR and Inventory home office data files so they have current customer, item and other information. Remotes periodically transmit their Point of Sale company files to the home office where they are merged into the main Point of Sale files and then updated to AR and Inventory and archived with the in-house transactions.
Because Detacthed Operation does not have constant access to the Home Office computer system, a unique Point of Sale Invoicing company is required for each Remote Location.

Independent Operation
Same as Detached Operation except that when remote’s Point of Sale files are transmitted to the main office, they are updated directly to AR and Inventory -- they are not merged with the main Point of Sale company.
Because Independent Operation does not have constant access to the Home Office computer system, a unique Point of Sale Invoicing company is required for each Remote Location.

Other Considerations of Remote Operation

  • Remotes should avoid layaway transactions. Because layaways are an oddball in terms of point of sale processing in that they may potentially be accessed and updated many times in the course of their existence, they can cause inconsistencies between a remote and the office system. Unless the remote uses layaways only so that they are created and completed within one period, we highly recommend that you not use them. The remote capability was not developed with any special capabilities for layways.

  • The merging process used for detached operation makes some attempt to determine if there are incompatibilities between the remote files and office files (primarily references to information in remote transactions found missing in the office system) and will report these problems so that they can be dealt with. However, in independent operation there is no opportunity for these checks. Thus especially when used in this mode it is extremely important that the office system not make important changes to Inventory or Accounts Receivable data (like deleting customers, items, and so on) while the remote is in operation. Whenever possible reserve these activities for when the remote is inactive so that current AR and IN files can be provided to the remote before they continue processing.

  • Remotes that are merged (detached operation) do not have their till information transferred to the main PI company. Till reconciliations should be completed before merging.

  • Never set detached and independent remote companies for real-time updating in Utilities … System Defaults. This will short-circuit the entire remote process and all transactions will never be updated to the main office’s Accounts Receivable and Inventory companies.

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